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Frequently Asked Questions

The topics below will help users navigate throughout this website.

How do I obtain a hardcopy of the Report?

Single copies of this report are available at no charge through the Government Printing Office (GPO), while supplies last.

Order your free copy now from the Government Printing Office (GPO) by email, or by mail using the address below. Please note that delivery may take up to 30 days.

Government Printing Office
8660 Cherry Lane
Laurel, MD 20707

Copies may also be ordered by calling 1-800-232-4636 or by emailing

Who do I contact for additional information on the Forum?

For information about the Forum or the "Key Indicators" Chartbook, please contact: Traci Cook (301) 458-4082 or by email

Copyright Information

All material appearing in this report is in the public domain and may be reproduced or copied without permission; citation as to source, however, is appreciated.

Information on Accessibility (508 Compliance)

Our website includes several features designed to improve accessibility for users with disabilities. Our information is available in pdf format. If you are unable to access these files because you don't have the application, download the free viewer for Adobe Reader from the link provided below.


Portable Document Format (.pdf) Please go to Adobe Website for a free download.

Occasionally, some users have reported difficulty in downloading the pdf files directly from their browsers. If you experience this problem:

  1. Press "Reload" or "Refresh" on you browser's toolbar;
  2. Right+click on the link to the pdf file, save the file to your hard drive, and then open the file by double clicking on it from Windows Explorer.


Microsoft Word (.doc) This is a common format for word processing documents.
Download the free Word Viewer


PowerPoint (.ppt) This is a common format for presentation documents.
Download the free PowerPoint Viewer


Excel (.xls) This is a common format for spreadsheet documents.
Download the free Excel Viewer

Occasionally, some users have reported difficulty having the screen reader (JAWS) read aloud the excel files directly from their browsers.  If you experience this problem:

  1. Download the spreadsheet onto the desktop.
  2. Open the spreadsheet with Excel or Excel Viewer.